Frequently Asked Questions
Discover everything you need to know about our luxury writing instruments.
What materials are Signac Pens crafted from?
Every Signac pen is engineered using premium materials including aircraft-grade aluminum, rhodium plating, and hand-polished resins to ensure a balanced, luxury writing experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
Do you offer a warranty on your products?
Yes, all Signac Pens come with a limited lifetime warranty against manufacturing defects to guarantee the longevity of your investment.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are the pens compatible with universal ink refills?
Our fountain and rollerball pens are designed to be compatible with standard international cartridges, though we recommend Signac-branded ink for optimal performance.
Can I request a custom engraving?
Absolutely. We offer personalized laser engraving on select models. Please select the 'Personalize' option on the product page before adding the item to your cart.